Terms & Conditions

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By accessing and using the ThePokies website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before registering an account or claiming any bonus offer.

1. Eligibility

You must be at least 18 years of age to register and play. By creating an account, you confirm that you are of legal gambling age in your jurisdiction. ThePokies reserves the right to request proof of age at any time. Players from restricted countries, including but not limited to the United States, United Kingdom, and certain other jurisdictions listed in our restricted countries policy, are not eligible to register.

2. Account Registration

One account per person, household, device, or IP address is permitted. Duplicate accounts may be closed and any balances forfeited. You are responsible for maintaining the confidentiality of your login credentials. All information provided during registration must be accurate and kept up to date.

3. Bonuses and Promotions

  • The AU$50 no deposit bonus is available to new players only, one per account
  • All bonuses are subject to wagering requirements before withdrawal is permitted
  • Bonus funds must be wagered a minimum of 40x before withdrawal
  • ThePokies reserves the right to modify or withdraw any bonus offer at any time
  • Abuse of bonus offers, including collusion or exploitation of loopholes, will result in account suspension and bonus forfeiture
  • Free spins winnings are subject to wagering requirements of 30x

4. Deposits and Withdrawals

The minimum deposit is AU$30. Withdrawal requests below AU$50 will not be processed. Withdrawals are subject to identity verification (KYC). Players may be required to submit identification documents before their first withdrawal is approved. Processing times vary by payment method, from same-day for crypto to up to 5 business days for bank transfers.

5. Responsible Gambling

ThePokies is committed to responsible gambling. Players can set deposit limits, session time limits, and self-exclusion periods through their account settings. If you believe you have a gambling problem, please visit our Responsible Gambling page or contact support immediately.

6. Fair Play and Prohibited Conduct

The use of automated tools, bots, or any software designed to give an unfair advantage is strictly prohibited. Any account found engaging in cheating, collusion, or fraudulent activity will be permanently banned and funds forfeited.

7. Limitation of Liability

ThePokies shall not be liable for any losses arising from technical failures, unauthorised access to accounts, or circumstances beyond our reasonable control. We do not guarantee uninterrupted access to the platform.

8. Governing Law

These Terms and Conditions are governed by the laws of Curacao. Any disputes shall first be addressed through our internal complaints process before being escalated to the licensing authority.

9. Changes to Terms

We reserve the right to amend these Terms and Conditions at any time. Changes take effect upon publication. Continued use of the platform constitutes acceptance of the updated terms.